Nondiscrimination Statement

Notice Informing Individuals About Nondiscrimination and Accessibility Requirements and Nondiscrimination Statement: Discrimination is Against the Law

Partners HealthCare at Home complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age, or disability. Partners HealthCare at Home does not exclude people or treat them differently because of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age, or disability.

Partners HealthCare at Home provides free aids and services to people with disabilities to communicate effectively with us, such as:

          * Qualified sign language interpreters

          * Written information in other formats (large print, audio, accessible electronic formats, other formats)

Partners HealthCare at Home provides free language services to people whose primary language is not English, such as:

          * Qualified interpreters

          * Information written in other languages

If you need these services, contact our Civil Rights Coordinator.

If you believe that Partners HealthCare at Home has failed to provide these services or discriminated in another way on the basis of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age, or disability, you can file a grievance with:

Partners HealthCare at Home
Civil Rights Coordinator
281 Winter Street
Waltham, MA 02451
Telephone: 781-290-4051
Fax: 781-290-4050

You can file a grievance in person or by mail, fax , or email. If you need help filing a grievance, our Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR), electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Or by contacting the OCR New England Regional Office at: 

Office for Civil Rights U.S. Department of Health and Human Services
Government Center J.F.Kennedy Federal Building - Room 1875 Boston, MA 02203
800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.