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Home Healthcare FAQs

Home healthcare can be a wonderful option for many who need dedicated or specialized healthcare at home. However, choosing the right provider and understanding your options can feel complicated. We’re here to help.

  • Q: What’s the difference between Partners HealthCare at Home and a visiting nurse agency?

    A: Because Partners HealthCare at Home is part of the greater Partners Health network, including Massachusetts General Hospital, Spaulding Rehabilitation Hospital as well as Brigham and Women’s Hospital, we can offer an extensive care continuum, guaranteeing the right kind of care at the right time for a wide variety of medical and therapeutic needs. Not only do we provide professional nurses to care for you in your home, we offer much more, including rehabilitation therapists and home health aides. We also have greater access to healthcare products and new technologies such as telemonitoring, pediatric and prenatal programs, wound care and chronic care management.

  • Q: Can I trust the person coming into my home?

    A: At Partners HealthCare at Home, you can be sure every member of your team – whether a nurse, rehabilitation therapist, home health aide or social worker – is highly trained, trustworthy and professional. Every member of your team is fully screened and insured. We take pride in our hiring process and will only put the best in their field into your home.

  • Q: Why is home healthcare technology important?

    A: Providing the most advanced medical tools and technology in the home means better patient outcomes and better quality of life. Our aim is to keep you connected with care, so you can go about your daily routine with confidence. Learn more about our at-home technology.

  • Q: What if I only need home healthcare services for a short time?

    A: Home healthcare can be used on a short-term or long-term basis. Many of our patients use our services for only a short time, while others have been with us over the course of years. You will have a case manager who will keep in touch to assess your situation and needs on an ongoing basis throughout your care.

  • Q: What should I consider when choosing home healthcare providers?

    1. How long have they been offering home healthcare?
    2. Are they certified and insured?
    3. Do they contract with independent workers or only use fulltime employees?
    4. Are their home health aides certified?
    5. How do they screen employees and do they perform background checks?
    6. Do they provide continuing education for employees?

  • Start your home healthcare journey today

    Once you’ve decided home healthcare is the right choice, a Partners HealthCare at Home expert is ready to answer all of your questions. Call today (844) 744-4200.